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The VH Trade Site Forums Archives
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vcr5150
Joined: 2003-03-25
Posts: 388
Location: omaha, NE
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| Posted: Wed Jul 09, 2008 12:08 am Post subject: Can't Log on to Windows XP |
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I think I may have picked up some bug/virus. :furious:
Recently, I started using AVG's new anti-virus version. I'm suspecting that's where the bug is, or got in. On the icon at the very bottom right - it indicated that the "update manager" was not active. I adjusted it, and said I needed to shut down for changes to take place.
Then when my computer rebooted, I selected my user account, and as soon as my desktop showed (only the wallpaper - no shorcuts) - it logged me off automatically. Subsequent attempts to log on to user didn't even get far enough to show my wallpaper - it just immediately logged me off - leaving me unable to do anything.
Any ideas? |
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sickman
Joined: 2007-10-15
Posts: 199
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| Posted: Wed Jul 09, 2008 7:38 am Post subject: |
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| Try to log on in safe mode and run a virus scan from there. Also try and create a new identity with admin. privileges and use that account to wipe out the bug/virus. If you don't have lavasoft's ad-aware I would recommend it. |
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oryo
Joined: 2002-02-02
Posts: 5750
Location: California
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| Posted: Wed Jul 09, 2008 3:41 pm Post subject: |
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Quote: If you don't have lavasoft's ad-aware I would recommend it.
I agree! |
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vcr5150
Joined: 2003-03-25
Posts: 388
Location: omaha, NE
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| Posted: Wed Jul 09, 2008 8:21 pm Post subject: |
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sickman wrote: Try to log on in safe mode and run a virus scan from there. Also try and create a new identity with admin. privileges and use that account to wipe out the bug/virus. If you don't have lavasoft's ad-aware I would recommend it.
yes I have ad-aware, but haven't run it in about a month. If I could get in, that's the 1st thing I would have done.
How exactly do you log in on safe mode? :confused: I've never done it without being prompted.
thanks. |
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Ford Fairlane
Joined: 2006-11-21
Posts: 517
Location: North Carolina
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| Posted: Wed Jul 09, 2008 8:44 pm Post subject: |
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| While booting (before XP starts), tap F8 until you hear a beep, then you get a prompt. Some computers you can just hold down F8. |
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sickman
Joined: 2007-10-15
Posts: 199
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| Posted: Thu Jul 10, 2008 4:36 am Post subject: |
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| By any chance did you recently upgrade to sp3 for xp. There are known issues will compaq owners where the computer will hust keep re-booting. |
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Neil1115
Joined: 2004-06-25
Posts: 709
Location: NJ
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| Posted: Thu Jul 10, 2008 4:39 pm Post subject: |
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| Do you know for sure that AVG caused this? I downloaded 8.0 but have yet to instal it. they said I had to because 7.5 would no longer get updates. I'm not sure I should install it now. |
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sickman
Joined: 2007-10-15
Posts: 199
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| Posted: Thu Jul 10, 2008 5:32 pm Post subject: |
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| I have the newest version of AVG on the laptop my wife and kids use and it has never caused problems. I'd go ahead and install it. |
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vcr5150
Joined: 2003-03-25
Posts: 388
Location: omaha, NE
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| Posted: Tue Jul 15, 2008 8:08 pm Post subject: |
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sickman wrote: I have the newest version of AVG on the laptop my wife and kids use and it has never caused problems. I'd go ahead and install it.
Problem was not caused because of AVG ~ just a coincidence that the last thing I did before "meltdown" was run a manual update.
After some advice - I could see the problem was beyond fixing it myself. The repair shop I took it to diagnosed 2 things:
1) my hard drive was failing and 2) the XP service pack 3 that sickman was asking about. |
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