new computer – Iphone will not sync

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This topic has 6 voices, contains 9 replies, and was last updated by  VAiN 905 days ago.

May 23, 2015 at 4:52 pm Quote #45575

King Edward
(1777)

Hello all,

Way off topic here but I need your help. My old computer crapped out on me so I got a new one. All my stuff was backed up so no major losses there, however, my iPhone was linked to my old iTunes account and now I cannot load or sync any music from my new computer onto my iPhone……I have spent the last couple of hours trying to figure it out with no luck….now I am bitter.

Does anyone know how to solve this issue or have a solution (software or otherwise) that can help me out……much appreciated. I am so frustrated right now!

Thanks in advance for any advice.

Patrick


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May 23, 2015 at 6:30 pm Quote #45577

steecoe
(1953)

Do you get an error message of some sort? Does your itunes even recognize your iphone is connected?


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May 23, 2015 at 6:31 pm Quote #45578

guitard
(7354)

I assume there are no teenagers living at your house? :mrgreen:

Someone here might be able to help you, but there are literally dozens of forums out there that specialize in this stuff. If you don’t get an answer here right away, I’d check out some iPhone forums.


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May 23, 2015 at 6:44 pm Quote #45579

VAiN
(2768)

Are you able to log-in to iTunes with your previous info? If so, can you restore your new phone with that back-up?


Resident dickhead. I will hurt your delicate feelings.


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May 23, 2015 at 7:47 pm Quote #45580

Gilligan
(1426)

Are you trying to sync through the “cloud” or using a USB connection? Mac or PC? I had a similar problem with a new iPod on my PC. Strangely enough, after looking around online, the solution was to plug in to a different USB port. Presto!


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May 24, 2015 at 12:35 pm Quote #45593

King Edward
(1777)

Thanks for the input so far…….I can login and what not and my iPhone shows up but when I try to transfer music to my phone I get a message about deleting everything on my phone and resetting everything which I do not want. I have a PC laptop, using USB connection, I will also look at iPhone forms. Was hoping someone already went through this and had an easy solution or software suggestion to download.

Thanks again, still open to suggestions if anyone has any. Here’s to another afternoon of frustration.


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May 25, 2015 at 9:51 pm Quote #45602

Mac22
(3194)

Did you authorize the new computer in iTunes? That might help but here’s some more info hope it helps but i could also be way off base with this link http://apple.stackexchange.com/questions/56241/how-can-i-get-my-iphone-to-sync-with-a-new-computer-without-being-erased


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May 29, 2015 at 1:31 pm Quote #45664

VAiN
(2768)

Restore your phone from your backup.. that’s the answer.


Resident dickhead. I will hurt your delicate feelings.


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May 30, 2015 at 9:02 am Quote #45689

steecoe
(1953)

VAiN: Restore your phone from your backup.. that’s the answer.

How does that help? Wouldnt the back up be on the old computer?


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May 30, 2015 at 12:10 pm Quote #45693

VAiN
(2768)

steecoe: How does that help? Wouldnt the back up be on the old computer?

Assuming the user can log-in to iTunes on the new desktop I think that’s the easiest way to start over if he cannot pull anything from the new desktop device onto the phone. Restore it and it should be like a new phone that you can set up however you like. Just make sure you don’t have 2 iTunes accounts..


Resident dickhead. I will hurt your delicate feelings.


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